FAQs

At Hinton's of Conwy, the complete satisfaction of our customers is our top priority. Check out some of our frequently asked questions below to get the information you’re looking for. Contact us with any other thoughts or questions.

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Can I order books from you?

Absolutely! While we do keep a wide range of books in stock, if there is something else that you require, we are happy to order it in for you, either for collection in store or for home delivery. You can call or email us, or pop in to the shop, to arrange your order.

What is your return policy?

If you no longer want your item, provided you still have your receipt and it is in perfect condition, you can have a full refund.  If you don't have your receipt, you may be able to exchange it for something else.  Your stautory rights are not affected.

Do you offer gift cards?

We do not have gift cards specifically for Hinton's but we are a stockist for National Book Tokens, which can be used in almost every bookshop nationwide.  Please see www.nationalbooktokens.com for more information.

What else do you sell?

We sell high quality gifts to suit all occasions, together with beautiful cards and stationery.